Client Success Story
Mainstreet Credit Union needed to build a structure around their Member Engagement Strategy that focused on understanding their members’ why statement. They needed to ensure that their employees understood where they were going and embraced the new direction. Mainstreet was looking for a sustainable training solution that stayed with their staff.
Deeper, More Meaningful Dialogues with Members
Engaging and Impactful Team Meetings
A Consistent Model for Coaching and Development
“The time we’ve spent with DoubleDigit has changed the way we talk. It’s changed how we interact with each other, not only internally but it’s changed how we interact with our members. You can see it, you can feel it in the organization, you can feel it when we have staff meetings, you can feel it when you walk down to the branch.”
– Janet Grantham, President & CEO
More Resources
The Underleveraged Competitive Advantage for Credit Unions
Credit Union Sales and Service Culture Report